I think it's one of those things where many people really don't know what to do in the moment. It's easy to listen to someone else tell a similar story and think "I would have done this," but when it's happening right in front of you? It's just a situation where you're just a bystander and it's hard to think of what to do, much less actually do it.
no subject
Either way, I'm sorry it happened at all. :(